Terms and conditions

General terms and conditions for the creation and provision of websites


Art. 1 - Premise
This contract is concluded between Fonia Nazionale.it Srl, with registered office in Via Trento, 68 20821 Meda (MB) P.I. 09542050969, as "Supplier" and Mr./ Company __________________________________________ VAT / c.f. ___________________ based in _______________________________ in the person of the Legal Representative ______________________________ as a customer or client. It governs the relations between the aforementioned Parties under the following conditions.

Art. 2 – Object
This contract relates to the provision of a website by the Supplier in favor of the Customer, created according to the technical specifications and graphic characteristics chosen by the Customer, on the Supplier's proposal, through the creation of the technological infrastructure and the insertion of the contents provided by the Client.

The provision of the website does not determine a right of ownership of the same by the Customer-Principal, constituting only a right of use, attributed by the Supplier in compliance with the legislation on copyright, according to the methods and for the duration of indicated below.

Fonia Nazionale.it Srl undertakes to provide, for the duration of this contract, a consultancy and assistance service, in favor of the Customer, concerning the correct technical management of the website and the improvement of its functioning and performance. br>
Any additional services, i.e. modifications and / or interventions of any kind, therefore of a technical and / or graphic nature - by way of simplification and not exhaustive: replacement, insertion, addition, modification of material, images, films, documents, sounds, texts, hyperlinks, problem solving, addition of new columns, changes in the arrangement of elements, transformation of non-editable areas into editable, new models or graphic themes, translations etc. - may be agreed between the Parties from time to time, not constituting an object of this contract. The Supplier will endeavor to accept any modification and / or intervention requests from the Customer but will not be obliged to accept them. Their consideration will be given by the price list of Fonia Nazionale.it Srl.

Together with the website, Fonia Nazionale.it Srl will provide the hosting service, for the entire duration of the contract, according to the methods and conditions set forth in the following art. 11.

The activation or transfer of the domain must be considered as additional services, not covered by this contract. They will be provided at the request of the Customer, according to the methods and conditions set out in the following art. 11.

Anything not expressly specified therein is excluded from this contract.

3- Completion of the contract
The contract is finalized through the drawing up and sending by the Customer of the specific form published on the portal www.ciapasu.co.uk, owned by Fonia Nazionle.it Srl
These general conditions of contract are published on the website www.ciapasu.co.uk, which the Customer is required to read and to which he is required to give his consent through the specific approval procedure provided for in the form.

4- Duration of the contract and right of withdrawal
This contract has no expiry date and is valid until otherwise communicated by the parties.
There is no obligation of minimum duration and in the event of withdrawal no penalty will be paid.
The right of withdrawal is recognized to the Parties, to be exercised with a minimum notice of 30 days, to be communicated by registered letter with return receipt
In the event that the Customer is a consumer and the Contract has been signed using only remote means of communication, the Customer has the right of withdrawal provided for by law, pursuant to and by effect of Legislative Decree 206/2005 and subsequent modifications and additions.
Upon termination of the Agreement, the Supplier will deliver to the Customer the keys for accessing and managing the domain, which the Customer undertakes to modify immediately thereafter. No costs and charges must be charged to the Customer for the delivery and / or return of the Domain.
Upon termination of the Agreement, the website will no longer be available to the Customer and the material published on the site can no longer be used, for any reason or title, by the Supplier, remaining the exclusive property of the Customer.

5- Delivery times and methods
The site will be created and delivered, by the Supplier, to the Customer, within sixty working days, starting from the date of the final sending of the material to be published on the site (texts and photos), by the Customer, or, alternatively, effective from the date on which Fonia Nazionale.it Srl will have the effective availability of the domain, with the access keys, if later than the date of final sending of the material to be published on the site by the Customer.
The Customer undertakes to send all the material to be published within ten days from the conclusion of the contract, electronically, through the specific procedure available on the portal www.ciapasu.co.uk
In the case of sending the completed material after the ten-day deadline referred to in the previous paragraph, Fonia Nazionale.it Srl will not guarantee the creation and delivery of the website within the sixty-day term referred to in the first paragraph of this article.

Once the construction of the site has been completed, before its delivery, the same will be tested by the Supplier, according to the times and methods agreed with the Customer. The days elapsing between the availability of the Supplier to carry out the test and the day on which it is performed must be excluded from the calculation of the deadline for construction and delivery of the site. Testing can take place in person at the headquarters of Fonia Nazionale.it Srl or via Skype video call or even by telephone. The test is considered passed with a positive outcome in the event of express communication to this effect by the Customer or if the Supplier does not receive written reports of any discrepancies found by the Customer within five days of testing. The website or other service will thus be deemed accepted pursuant to art. 1665, paragraph 3, of the Civil Code.
In the event of a negative outcome of the test, any requests for changes, exclusively of a non-substantial nature, must be sent to the Supplier in a single solution, by e-mail, within five working days of testing. The functionalities not covered by this Agreement cannot be considered defects or malfunctions. Once the changes by the Supplier have been completed, which emerge as necessary following the testing, another test will follow, which, if further negative, will establish the right of both Parties to terminate the contract, with the Supplier's right to withhold the sum. paid, by the Customer, at the time of completion of the Contract, for the expenses incurred up to that moment. For the purposes of the positive outcome of the test, only the technical functionality of the site and its components must be taken into consideration, having to exclude evaluations of an aesthetic nature or of the graphic and structural layout of the site.
The delivery of the website will take place and will be delivered by sending, by Fonia Nazionale.it Srl, to the Customer, the access data for the administrative, technical and editorial management of the site.
The Parties agree that the terms referred to in the first and second paragraphs of this contract should not be considered violated in the event of a reasonable delay in the delivery of the site or of the material to be published, which should occur for any reason not attributable to the Parties. In any case, the Parties undertake to communicate any delays in the creation of the site or in the delivery of the material. A delay of up to fifteen days for the delivery of the site is tolerated, after which the Customer will have the right to terminate the contract, with the right to a refund of the amount paid, without claiming anything else, not even as compensation.

6- Fee and payment methods
The consideration for the creation of the website is equal to Euro __________, to be paid in advance using the methods indicated on www.ciapasu.co.uk.
Upon delivery of the website, the Customer will be further required to pay a monthly usage fee of Euro________________, inclusive of the hosting service, to be paid in the following ways: debit on current account communicated by signing the SEPA form.
In the event of non-payment of even a single monthly fee, the Supplier will have the right to terminate this contract pursuant to and by effect of art. 1456 of the Civil Code, with the right to compensation for any damage suffered.

7- Obligations and responsibilities of the Supplier
The obligations and responsibilities of the Supplier towards the Customer are exclusively those defined in this Agreement. In the event of any type of breach or breach of contract attributable to the Supplier, the latter is liable only for an amount equal to that paid by the Customer as consideration under this Agreement. The Customer acknowledges and agrees that he cannot make any other request for compensation, compensation, interest or charge of any kind for direct or indirect damages of any nature and species due to failure to provide the service, malfunctions or non-acceptance of requests for services. add-ons advanced by the Customer.
The Supplier, for the execution of this Agreement, may use material licensed under an Open Source license or with other types of Free License, for which it is hereby agreed that it will not be held responsible in any way in the event of malfunctions or absence of technical characteristics mentioned or other defects of any kind and in general for any direct or indirect damage detected. Any material used will be freely acquired by the Supplier in the state in which it is found and in the state in which it is offered at the time of use, without benefiting from any guarantee and without the same being guaranteed as free of defects and / or faults (obvious or hidden) or that violates any third party rights. The Customer undertakes to accept and respect, as of now, the terms of the aforementioned licenses.
For the execution of this Agreement, the Supplier may use, at its sole discretion and at its expense, software, plug-ins and other IT devices offered free of charge or not by third parties, in compliance with the laws in force.
The Supplier has the right to subcontract at its expense, even partially, the services covered by this Contract.

8- Customer's obligations and responsibilities
The Customer guarantees that the personal data, contact details and information provided for the purposes of this Agreement are accurate, truthful, up-to-date and such as to allow his identification. It undertakes to communicate any variation to the Supplier.

9- Supplier disclaimer
The Customer declares to be the owner of the materials sent to the Supplier for their publication on the site and retains full ownership of them. He is responsible for their content, expressly exonerating the Supplier from any responsibility and burden of verification and / or control in this regard. By material we mean any graphic and / or text document, audio or video file, photos, logos, trademarks, etc.
The Supplier declines all responsibility for the content of published materials, even if relating to sensitive and personal data. He cannot be held responsible under any circumstances for the use of material delivered to him by the Customer, which is, without the knowledge of the Supplier himself, covered by copyright, which violates the rights of third parties or is of an illegal nature. The Provider will be relieved of any liability resulting from violations of copyright in relation to the contents of the site, illegal use of the website and the publication of illegal content on the site.
From the delivery by the Supplier to the Customer of the administrative access keys of the site and of the web space hosting the site, the Customer assumes all responsibility for the correct functioning of the website, with the Supplier expressly exempt from any liability in the event of disservices. or malfunction of the website itself.
In the event of any changes made to the website by the Customer or by subjects appointed by him (by way of indication and not exhaustive: changes to the code, to the arrangement of the directories and / or files, to the names of the files, to the arrangement of the pages, text, images, etc.), the Supplier shall not be held responsible for any damage or malfunctions that may occur on the website. In such cases, the Supplier will have no obligation to provide assistance to resolve malfunctions or repair the damage, as this is an extra service that can be performed upon agreement and upon payment of a fee. The Provider is not responsible for the control of any additional content or material posted by the Customer or third parties on the website.
The Supplier is recognized as exempt from liability deriving from damage for malfunctioning of services, for loss of data, for accidental disclosure of personal or sensitive data, for any other type of damage occurring as a result of attacks by computer pirates, thieves, hackers. , crackers, computer viruses, etc.
The Supplier is not responsible for the malfunctioning of the services due to non-compliance and / or obsolescence of the equipment used by the Customer.
The Supplier may not, under any circumstances, be held responsible for delays in the execution of the service caused by the malfunctioning of the Customer's equipment; the delay on the part of the Customer in transmitting the requested information or documentation; from failures to their computer systems; from delays due to the Domain and Hosting Service Manager; from causes of force majeure.
If a limitation, exclusion, restriction or other provision contained in this contract is judicially ascertained and declared void for any reason whatsoever, becoming, by effect, the Supplier liable to the Customer for losses or damages, this liability, in the contract, civil or other, may not exceed the consideration paid by the Customer net of the expenses already incurred by the Supplier.
The Supplier cannot guarantee the Client secure income deriving from the exploitation of the services.

10- Copyright and Intellectual Property
In compliance with the provisions of Law 633/1941 (on the protection of copyright) and subsequent amendments and additions, the supply of the products and / or services covered by this Agreement is protected by copyright and other intellectual property rights, including those relating to Open Source licenses or other types of Free License used. The Customer does not acquire ownership of the products and / or services provided in execution of the contract, being granted in use, under the conditions indicated in this contract, even for economic and commercial purposes as specified above. The Customer undertakes to accept and comply with all licenses for the use of the material and software used.
The Customer agrees that the Supplier displays in its portfolio, purely for demonstration purposes, images and information relating to the website covered by this contract, also consenting to the inclusion of a hypertext link on the website, which allows the Supplier to be recognized as the author of the web project developed, in the form of "powered by ...", or "created by ...".

11- Obligations and responsibilities inherent to the domain and the hosting service
The domain relating to the website covered by this contract is requested by the Provider from the Manager, in the name and on behalf of the Customer. The domain manager will be chosen on the unquestionable decision of the Provider. The request will take place after the completion of the Contract.
The Supplier acts only as an intermediary between the Customer and the Domain Services Manager, until the conclusion of the contract, guaranteeing the registration / assignment, in favor of the Customer, of the domain up to that date. The Provider is excluded from any legal, civil or administrative dispute between the Customer and the Domain Manager. The Provider cannot be held responsible for disservices due to the Domain Manager. The Customer ensures that the requested domain does not violate any third party rights.
The name of the Domain Manager, together with the main characteristics of the services offered, are indicated in the form published on www.ciapasu.com, used for the completion of the Contract.
The Customer acknowledges and accepts that the registration of the domain involves the insertion of his personal data in a publicly accessible register and kept at the competent Authority for the chosen extension. It is understood that the Supplier reserves the right to communicate such data, in order to protect its rights and interests.
In the event that the Customer is the owner of the domain to be used, he undertakes to transmit to the Supplier, at the time of completion of the Contract, the access keys for its use and management, aimed at the execution of this Contract. The Supplier, for security reasons, may change the access passwords.
The cost of the domain is paid by ___________________
The website will have the following url _____________________
The Hosting Service is charged to Fonia Nazionale.it srl and is to be considered provided together with the other services covered by this contract. To this end, Fonia Nazionale.it Srl will be able to provide third party services, chosen by an unquestionable decision. The consideration must be understood as included in the price paid by the Customer in execution of this Contract.
The Provider is excluded from any legal, civil or administrative dispute between the Customer and the Domain and Hosting Manager.
The Provider cannot be held responsible for inefficiencies due to the Domain Manager and Hosting Service.

12 – Information and protection of personal data
The parties mutually authorize the processing of personal data within the limits necessary for the performance of the assignment and in compliance with the provisions of Legislative Decree no. 196/2003 and the GDRP 679/2016.
The data controllers for this purpose will be considered the Parties to this Agreement. The Parties mutually undertake to treat the data and information transmitted or of which they come into possession in the fulfillment of the provisions of this Agreement with confidentiality; not to disclose and not to use such data and information for purposes other than those agreed and functional to the fulfillment of the object referred to in this Agreement.
The Customer is aware that based on the current state of the art it is not possible to absolutely guarantee privacy for data transmissions on public networks such as the Internet. Other internet users may technically be able, under certain circumstances, to intervene without authorization on the security of the network and to illegally and illegally access the website covered by this contract, as well as sensitive data.

13- SLA Ticketing
For the timing of response and ticket processing, please consult the appropriate "Assistance" section on the website www.ciapasu.co.uk

14- Exclusive jurisdiction
The Parties agree that, in the event of a judicial dispute relating to the interpretation and execution of this contract, the Court of Milan will be exclusively competent.

Athe senses and for the effect of articles 1341 and 1342 of the Italian Civil Code the Customer specifically approves articles 3 (Completion of the contract), 5 (Delivery times and methods), 6 (Consideration and payment methods), 7 (Obligations and responsibilities of the Supplier), 9 (Exemptions from liability for the Supplier), 11 (Obligations and responsibilities inherent to the domain and hosting service), 13 (Ticketing SLA) 14 (Exclusive jurisdiction).


General terms and conditions for the creation and management of social network web pages

Art. 1 - PremePremisessa
This contract is concluded between Fonia Nazionale.it Srl, with registered office in Via Trento, 68 20821 Meda (MB) P.I. 09542050969, as "Supplier" and Mr./ Company __________________________________________ VAT / c.f. ___________________ based in _______________________________ in the person of the Legal Representative ______________________________ C.F. ____________________ as a customer or client. It governs the relations between the aforementioned Parties under the following conditions.

Art. 2 – Object of the service
  • This contract concerns the management service of web pages, relating to social network accounts Facebook, Instagram, Linkedin, Pinterest, which Fonia Nazionale.it Srl undertakes to provide, in favor of the Customer / Client, to conditions and according to the terms of this contract, for all the aforementioned social networks or only for some of them.
  • Fonia Nazionale.it will manage the web pages relating to the Social networks referred to in the preceding paragraph, which the Customer / Client will indicate.
  • The management of the web pages involves the publication of a maximum of eight posts per month for social networks, the contents of which - represented by texts, photos, videos and links - will be provided directly by the Client-Principal. Before their publication, Fonia Nazionale.it Srl will carry out, on the contents provided by the Client / client, an editing activity, consisting of an editorial revision of the texts, based on editorial strategies defined by Fonia Nazionale.it.
  • After editing the message and before proceeding with its publication, Fonia Nazionale.it Srl will send the revised text to the Client / Customer, thus submitting it for approval. Any requests for modification of the edited text, by the Client / Customer, must be sent to Fonia Nazionale.it Srl within two days.
  • Only after obtaining the Customer / Client's approval of the text subject to its editorial review or after having modified it, as per its request, Fonia Nazionale.it will be able to proceed with the publication of the post.
  • The rules concerning the publication of posts are defined as follows: the geolocation of the message display will be agreed between the Parties; the times and days of publication are decided by Fonia Nazionale.it Srl.
  • The Parties agree that the discipline on copyright, in relation to each post published, will follow the specific contract conditions dictated by the individual social networks of the web pages managed in execution of this contract.
  • For the purposes of the execution of this contract and, therefore, for the management of the web pages and the publication of posts within them, the Customer / Client will enable Fonia Nazionale.it Srl to act alongside "Administrator" of his page, providing him with the necessary login credentials.
  • The statistics relating to the individual web pages and to any promotional campaigns will be those provided directly by the individual social networks, without Fonia Nazionale.it Srl being required to report on the results and effects of the individual posts.
  • The management of the web page does not determine a right of ownership of the same by Fonia Nazionale.it Srl, which must be considered only authorized and delegated to the editorial management and social administration of the same.
  • Anything not expressly specified therein is excluded from this contract.

3- Completion of the contract
  • The contract is finalized through the drawing up and sending, by the Principal / Customer, of the specific form published on the portal www.ciapasu.co.uk, owned by Fonia Nazionle.it Srl.
  • These general terms and conditions are published on the website www.ciapasu.com, which the Principal / Customer is required to read and to which he is required to give his consent through the specific approval procedure provided for in the form.

Duration of the contract and right of withdrawal
  • This contract has no expiry date and is valid until otherwise communicated by the parties.
  • There is no obligation of minimum duration and in case of withdrawal no penalty will be paid.
  • The right of withdrawal is recognized to the Parties, to be exercised with a minimum notice of 30 days, to be communicated by registered letter with return receipt
  • In the event that the Customer is a consumer and the Contract has been signed using only remote means of communication, the Customer has the right of withdrawal provided for by law, pursuant to and by effect of Legislative Decree 206 / 2005 and subsequent amendments and additions.
  • Upon termination of the Agreement, the Supplier will be disabled from exercising the function of administrator of the web page, without any claim on the content previously published by him, against the Principal / Customer.

5- Fee and payment methods
  • The fee for the management of the web pages relating to the account of the Client / Customer of the social networks Facebook, Instagram, Linkedin Pinterest is equal to Euro 40.00 (Euro forty / 00) advance monthly fee, for each social page, from pay in advance using the methods indicated on www.ciapasu.co.uk.
  • To activate the service, a first monthly payment is required to be made by credit card or PayPa0 or by bank transfer, while the subsequent monthly payments must be made by direct debit, by filling in and sending the relative published form. on www.ciapasu.co.uk.
  • In the event of non-payment of even a single monthly fee, Fonia Nazionale.it Srl will have the right to terminate this contract pursuant to and for the effect of art. 1456 of the Italian Civil Code, with the right to compensation for any damage suffered.
  • The consideration indicated in the first paragraph of this article includes simple posts and the subject of promotional campaigns, not including the so-called sponsored publications.
  • The sponsored publications, considering as such those subject to specific advertising and promotional activities, will be the subject of a separate agreement, which must provide for the budget to be assigned to the single sponsorship campaign, the amount of which will be decided and allocated entirely by the Client / Customer o if the same is allocated in advance by Fonia Nazionale.it, the same company will invoice the Principal / Customer for a management fee of Euro 10.00 (Euro Ten / 00) for each campaign, as well as the communication and promotion strategies. < / li>

6- Obligations and responsibilities of the Supplier
  • The obligations and responsibilities of Fonia Nazionale.it Srl towards the Principal / Customer are exclusively those defined in this Agreement. In the event of any type of breach or breach of contract attributable to Fonia Nazionale.it Srl, the latter is liable only for an amount equal to that paid by the Principal / Customer as consideration under this Contract. The Customer acknowledges and accepts that he cannot make any other request for compensation, compensation, interest or charge of any kind for direct or indirect damages of any nature and species due to the failure to provide the service or to the non-acceptance of requests for additional services advanced. by the Customer.
  • Fonia Nazionale.it Srl, for the execution of this Agreement, will use its own means or may request third parties to provide the service that constitutes the object, in its own name and on its own behalf, subcontracting it without having to ask for any prior consent to the Client / Client.
  • Fonia Nazionale.it Srl will provide the service covered by this contract through its marketing department, guaranteeing the appropriate professionalism and skills in this regard.

7- Customer's obligations and responsibilities
  • The Principal / Customer guarantees that the personal data, contact details and information provided for the purposes of this Agreement are accurate, truthful, up-to-date and such as to allow their identification. It undertakes to communicate any changes to Fonia Nazionale.it Srl.
  • Private messages and relations with fans of the social web pages will be managed directly and exclusively by the Principal / Client.

8- Supplier disclaimer
  • The Principal / Customer declares to be the owner of the materials sent to Fonia Nazionale.it Srl for their publication on the site and retains full ownership, or to be the owner of the right to use them. their content, expressly exempting the Supplier from any responsibility and burden of verification and / or control in this regard. By material we mean any graphic and / or text document, audio or video file, photos, logos, trademarks, etc.
  • Fonia Nazionale.it Srl declines all responsibility for the content of published materials, even if relating to sensitive and personal data. It cannot be held responsible in any case for the use of material, delivered to it by the Principal / Customer, which is, without the knowledge of Fonia Nazionale.it Srl, covered by copyright, which violates the rights of third parties or is of an illicit nature. . Fonia Nazionale.it Srl will be relieved of any liability resulting from violations of copyright in relation to the contents of the site, illegal use of the website and the publication of illegal content on the site.
  • In the event of any changes made by the Client / Customer or by subjects appointed by him, to the web page of the social networks managed by Fonia Nazionale.it Srl (by way of indication and not exhaustive: changes to the code, directories and / or files, file names, arrangement of page elements, text, images, etc.), the latter shall not be held responsible for any damage or malfunctions that may occur on the web page.
  • Fonia Nazionale.it Srl is not responsible for the control of any content or additional material published by the Customer or by third parties on the social web pages managed in execution of this contract.
  • Fonia Nazionale.it Srl is recognized as exempt from liability deriving from damages for loss of data, for accidental dissemination of personal or sensitive data, for any other type of damage occurring as a result of attacks by computer pirates, thieves, hackers , crackers, computer viruses, etc. social web pages managed in execution of this contract.
  • If a limitation, exclusion, restriction or other provision contained in this contract is judicially ascertained and declared void for any reason whatsoever, becoming, by effect, Fonia Nazionale.it Srl liable to the Customer for loss or damage, such liability, in the contractual, civil or other, cannot exceed the consideration paid by the Client / Customer net of the expenses already incurred by Fonia Nazionale.it Srl
  • Fonia Nazionale.it Srl does not guarantee, to the Client / Client, the commercial and / or editorial effectiveness of the posts published and of any sponsorship campaigns activated, being its own obligation of means and not of results.

9- Copyright and Intellectual Property
  • The publications of the posts and the management of the social web pages must be considered implemented in compliance with the provisions of Law 633/1941 (on the protection of copyright) and subsequent amendments and additions, as well as in the general contractual conditions of the individual social networks.
  • The Principal / Customer agrees that Fonia Nazionale.it Srl exhibits in its portfolio, purely for demonstration purposes, images and information relating to the web pages covered by this contract.

10 – Information and protection of personal data
  • The parties mutually authorize the processing of personal data within the limits necessary for the performance of the assignment and in compliance with the provisions of Legislative Decree no. 196/2003 and the GDRP 679/2016.
  • The data controllers for this purpose will be considered the Parties to this Agreement. The Parties mutually undertake to treat the data and information transmitted or of which they come into possession in the fulfillment of the provisions of this Agreement with confidentiality; not to disclose and not to use such data and information for purposes other than those agreed and functional to the fulfillment of the object referred to in this Agreement
  • The Principal / Client is aware that, based on the current state of the art, it is not possible to absolutely guarantee privacy for data transmissions on public networks such as the Internet. Other internet users may technically be able, under certain circumstances, to intervene without authorization on network security and to access the web pages covered by this contract illegally and illegally, as well as sensitive data.

11- SLA Ticketing
  • For the timing of response and ticket processing, please consult the appropriate "Assistance" section on the website www.ciapasu.co.uk

12- Exclusive jurisdiction
  • The Parties agree that, in the event of a judicial dispute relating to the interpretation and execution of this contract, the Court of Milan will be exclusively competent.


Pursuant to and by effect of Articles 1341 and 1342 of the Italian Civil Code the Customer specifically approves articles 3 (Completion of the contract), 4 (Duration of the contract and right of withdrawal), 5 (Consideration and payment methods), 6 (Obligations and responsibilities of the Supplier), 8 (Exemptions from liability for the Supplier ), 11 (Ticketing SLA), 12 (Exclusive jurisdiction).

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